UPS is cutting 12K jobs amid disappointing sales outlook, company says

UPS fell short of Wall Street revenue estimates Tuesday, reporting drops in shipping volume, both internationally and domestically, in its fourth-quarter earnings report. The company also announced 12,000 layoffs as part of an effort to align resources in 2024.

The workforce reductions will save the company about $1 billion in costs, CEO Carol Tomé said on a company earnings call.

“2023 was a unique, and quite candidly, difficult and disappointing year. We experienced declines in volume, revenue and operating profits and all three of our business segments,” Tomé said.

Though the earnings report did not directly mention any financial impacts from negotiations with Teamsters in August over labor contracts, Tomé cited the negotiations and the macroeconomic environment more broadly as contributing to the “disappointing” year.

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